Your plant is leaking profit.
Find out where in 3 minutes.
Score your operation across five leak zones: throughput, downtime, labour, rework, and management rhythm. 15 questions, instant results.
15 questions · 3 minutes · Instant results · No email required
Already know you need answers? Get the practitioner report: $149, 72-hour delivery →
If this sounds like your site, the Scorecard will tell you what it costs.
Most plant managers know something is off. They just can't put a dollar figure on it yet.
- More than half your maintenance work is reactive or emergency. The backlog keeps growing no matter what you try.
- Overtime is climbing but throughput is flat. You are paying more to produce the same output.
- Supervisors spend more time chasing people and parts than running their area. Handovers fall apart between shifts.
- You have tried fixing it internally, but the improvements slip back within months. The pattern repeats.
What the Scorecard gives you.
You fill out a short intake form about your operation. A practitioner with 13 years across ports, mining services, and manufacturing reviews your answers and delivers a one-page report within 72 hours.
Your report includes:
- Overall leak risk rating across five zones
- Your top three suspected profit leaks, ranked
- The likely commercial impact mechanism for each leak
- A recommended first investigation to verify your biggest exposure
- A clear recommendation on whether a full Diagnostic is warranted
Scorecard fee credited toward the Diagnostic if booked within 30 days.
Five zones where industrial operations leak profit.
The Scorecard evaluates your operation across these five areas. Most sites have exposure in at least three.
The Scorecard is built for a specific type of operation.
Good fit:
- Manufacturing, processing, mining services, port operations, heavy industry
- 20 to 500 people on site
- Maintenance backlog you suspect is costing money but cannot quantify
- Reactive work share above 40%
- Overtime growing without a clear explanation
Not the right fit:
- Software, SaaS, or office-based operations
- Sites under 10 people with no maintenance function
- Looking for a generic business health check
- Needing a full implementation plan (that is the Diagnostic)
Built on plant floors, not in conference rooms.
13 years in industrial operations. Ports, mining services, manufacturing.I have spent most of my career inside the operations I now consult on: maintenance planning, shutdown coordination, backlog recovery, and frontline execution discipline across coal handling, mineral processing, ports, and manufacturing.
I started Ridgway Resilience because the same controllable problems keep showing up at different sites. Reactive maintenance eating the budget. Backlogs nobody owns. Overtime growing with no explanation. These are discipline problems, not resource problems; and they respond to the same fixes every time.
- Bachelor of Business (Management), Griffith University
- CAPM (PMI) certified
- Practical background across ports, mining services, and process manufacturing
- Fixed-fee, remote-first delivery
If the Scorecard confirms exposure, here is the next step.
The Scorecard tells you where you are likely leaking profit. The Diagnostic validates it against your actual data and gives you a sequenced action plan.
Intake form, practitioner review, one-page PDF report. Your top three suspected leaks, commercial impact, and recommended first investigation. 72-hour turnaround.
Full diagnostic against your actual CMMS data, financials, and site observations. Detailed report with quantified losses, root cause analysis, and a prioritised 90-day action plan. Scorecard fee credited if booked within 30 days.
Not every site needs the Diagnostic. Some run with the Scorecard findings and see real movement. The report will be honest about which path makes sense for you.
Common questions.
What do I need to provide?
A short intake form about your operation: site type, headcount, shift pattern, major process steps, current pain points, and indicators around downtime, rework, backlog, and overtime. No CMMS export required. Takes about 15 minutes.
How is this different from the free self-score tool?
The free tool gives you a quick grade based on 15 multiple-choice questions. The paid Scorecard is a practitioner-reviewed assessment: I read your intake form answers, apply 13 years of pattern recognition, and deliver a report with specific leak hypotheses and commercial impact analysis. The free tool tells you "you scored a D." The Scorecard tells you why, and what to do about it.
What if the Scorecard says I do not need the Diagnostic?
Then you do not need it. Some operations have clear, isolated issues that respond to focused internal action. The report will say so. I would rather give you an honest answer at $149 than sell you a $5,500 engagement you do not need.
Is the $149 credited toward the Diagnostic?
Yes. If you book a Diagnostic within 30 days of your Scorecard, the full $149 is credited against the Diagnostic fee.
What industries do you work with?
Manufacturing, process plants, mining services, port infrastructure, heavy industry. Any operation with a maintenance function, a backlog, and controllable losses hiding in reactive work patterns.
Do you need access to our systems?
No. The Scorecard is based entirely on your intake form answers. No CMMS credentials, no system access, no sensitive data. The Diagnostic uses CMMS exports and financials, but that is a separate engagement with its own scoping process.
Find out where your operation is leaking profit.
15 questions. 3 minutes. Instant results. Built by a practitioner who has spent 13 years fixing the same patterns you are living with right now.
Currently accepting 3 new Scorecard clients per week.
Free preview: no email, no payment, no sales call · Full report: $149 AUD, 72-hour delivery · Australian owned