I'm Aaron Ridgway, founder of Ridgway Resilience. I plan maintenance and shutdown work, and I've spent 13 years doing it from inside industrial operations, not advising them from outside.

Ridgway Resilience is a one-person planning firm based in Mackay, working remotely for maintenance and mechanical contractors across Mackay, the Bowen Basin, and Central Queensland. There is no team behind the name. What you see on this site is what you get on the phone.

Where the method comes from

Everything this business sells was built in prior roles, on the payroll. None of it is a consulting result, and I'd rather say that plainly than let you assume otherwise.

• Sole planner across five bulk port sites, running the whole work-order lifecycle. Over that tenure the open work-order backlog came down from about 1,600 to about 500, holding better than 90 per cent weekly schedule compliance across the same five sites.
• Planning on a $1.1M shutdown project at Goonyella Riverside (the $1.1M is the project value as budgeted), coordinating up to 300 contractors at peak across day and night crews, delivered on time and on budget against a Primavera P6 baseline.
• Before any of that, five and a half years as an NDT technician across Bowen Basin sites, 2014 to mid-2019. I've been on the crew side of a bad plan often enough that it isn't an abstraction to me.

The tools are the ones the work demanded: SAP PM, Primavera P6, MS Project, and TechnologyOne.

Why this business exists

Thirteen years of that work keeps teaching the same lesson: most schedule problems are not capacity problems. The jobs are won, the crews are capable, and the plan still falls over in week four, because it lives on a whiteboard, across four spreadsheets, or in the head of the one supervisor who can't take leave. Fixing that rarely needs new hires or new software. It needs the work consolidated into one schedule, the labour loaded against it honestly, and someone naming the collisions before they bite.

That is the job I now do for contractors who are too busy to keep the schedule straight, but not big enough to carry a full-time planner. What the engagement looks like, what it costs, and what you walk away holding are all on the homepage.