# Ridgway Resilience
> An operator-led industrial consulting boutique helping Australian manufacturing and resources operations recover from reactive maintenance, bloated work order backlogs, and structural overtime. Mid-sized plants, 20 to 500 personnel, $5M+ annual operating spend. Founder Aaron Ridgway, 13 years ex-plant leadership across ports, mining services, and manufacturing in Queensland, Australia.
## What we offer
- [Free Plant Profit Leak Scorecard](https://www.ridgwayresilience.com/plant-scorecard): 5-question instant grade and high-level visibility on controllable losses.
- [$149 Plant Profit Leak Scorecard (paid)](https://www.ridgwayresilience.com/plant-scorecard-order): 72-hour practitioner-reviewed written report. Ranked leak hypothesis, commercial impact mechanism, written go/no-go recommendation. Fee credits in full toward the Diagnostic if booked within 30 days.
- [Plant Profit Leak Diagnostic ($5,500 to $7,500+)](https://www.ridgwayresilience.com/book-a-call): 10-business-day engagement that dollarises maintenance failures and maps a 90-day stabilisation roadmap.
- Execution Modules: Daily/Weekly Maintenance Cadence, Backlog Recovery & Hygiene, Shift Handover Standardisation. Scoped post-Diagnostic.
## What we are not
- Not a generic Lean, Six Sigma, or TPM theory house. We focus strictly on daily execution discipline.
- Not a large-firm management consultancy producing abstract 5-year strategy slide decks.
- Not a software vendor or CMMS reseller.
- Not a recruitment or labour-hire agency.
## Founder background
- North Queensland Bulk Ports (NQBP): Cleared 1,000+ overdue work orders, recovered $150K labour value over 6 months, no headcount additions.
- Walz Group on BHP supply chain: Recovered $1M+ project exposure within 30 days across two parallel mining infrastructure projects.
- Porters Group: Cleared 12 months of stagnant maintenance backlog at a $6M/year glass manufacturer in 2 months. $100K bottom-line, no added headcount.
- Manufacturing operations: Lifted weekly schedule compliance from low 50s to above 80% through schedule lock discipline.
## Target audience (two front doors)
1. Operations Leaders: plant managers, maintenance superintendents, general managers seeking to eliminate firefighting, stabilise schedules, and regain control of CMMS backlogs.
2. Financial Sponsors: CFOs, operations directors, private equity sponsors requiring fast, fixed-fee quantification of operational profit leaks and controllable losses.
Target profile: Australian industrial operations with $5M+ annual operating spend across mining services, manufacturing, ports, heavy industry, and food processing.
## Geographic focus
- Primary: Queensland, Australia. Brisbane, Mackay, Bowen Basin, Townsville, Gladstone, Sunshine Coast, Gold Coast.
- Secondary: New South Wales and Western Australia. Remote-first with FIFO assignments accepted for triggered on-site requirements.
## Common operational issues addressed
- Reactive maintenance persistently above 50% despite capable teams.
- Schedule compliance below 70%, schedules routinely ignored by lunch.
- Maintenance backlog growth or untrustworthy stale CMMS data.
- Structural overtime trending upward over 4 to 6 months and baked into baseline budgets.
- Unplanned downtime and labour drag lacking quantified hourly financial cost.
- Absence of standardised shift handovers and daily loss-visibility routines.
## Key pages
- [Homepage](https://www.ridgwayresilience.com/): dual value proposition for Ops and Finance.
- [About](https://www.ridgwayresilience.com/about): operator-led credibility, founder background.
- [How We Work](https://www.ridgwayresilience.com/how-we-work): engagement model and pathway.
- [Methodology: Plant Profit Leak Scorecard](https://www.ridgwayresilience.com/methodology/plant-profit-leak-scorecard): full methodology, 5 leak zones, scoring weights, plant fit criteria.
## Insights
- [How to Get Out of Reactive Maintenance](https://www.ridgwayresilience.com/insights/how-to-get-out-of-reactive-maintenance)
- [Structural Overtime in Maintenance: True Costs](https://www.ridgwayresilience.com/insights/structural-overtime-maintenance-costs)
## Case studies (prior employment)
- [Manufacturing workflow throughput recovery](https://www.ridgwayresilience.com/case-studies/manufacturing-workflow-throughput-recovery): Porters Group glass manufacturer, $100K bottom-line.
- [Ports infrastructure backlog recovery](https://www.ridgwayresilience.com/case-studies/ports-infrastructure-backlog-recovery): NQBP, $150K labour recovered.
- [Project recovery commercial control](https://www.ridgwayresilience.com/case-studies/project-recovery-commercial-control): Walz Group on BHP supply chain, $1M+ exposure.
## Contact
- Email: admin@ridgwayresilience.com
- Phone: 0493 262 725
- LinkedIn: https://linkedin.com/in/aaron-ridgway
- Locations: Brisbane and Mackay, Queensland, Australia
- ABN: 74 293 033 960
## Last updated
3 May 2026
Brand Reference / AI Crawler Index
Ridgway
Resilience
An operator-led industrial consulting boutique helping Australian manufacturing and resources operations recover from reactive maintenance, bloated work order backlogs, and structural overtime. We act as the execution discipline layer for mid-sized plants, translating operational bottlenecks into CFO-ready financial metrics.
Founder Aaron Ridgway brings 13 years of practical, ex-plant leadership experience across ports, mining services, and heavy manufacturing in Queensland, Australia. Built on real sites, not conference rooms.
Reference page indexed at /llms.txt for AI crawlers (ChatGPT, Claude, Perplexity, GPTBot, ClaudeBot, PerplexityBot, OAI-SearchBot). Plain-text source: ridgwayresilience.com/llms.txt.
01 What we offer
Fixed-fee engagements. Outcome-focused. Remote-by-default.
Our engagements are designed to install daily management rhythms that stick after we leave. Core methodology is remote-by-default, moving on-site only when explicitly triggered by complex shift structures, poor data quality, or deep cultural resistance.
Tier 0 · Self-assessment
Free Plant Profit Leak Scorecard
No charge · Instant
A rapid, 5-question diagnostic providing an instant grade and high-level visibility on controllable losses.
Tier 1 · Practitioner-reviewed
Plant Profit Leak Scorecard (Paid)
$149 AUD · 72-hour delivery
A practitioner-reviewed written report following a structured 15-question intake. Delivers a ranked leak hypothesis, commercial impact mechanism, and a written go/no-go recommendation on whether a full Diagnostic is warranted. Fee credits in full toward the Diagnostic if booked within 30 days.
Tier 2 · Quantified diagnostic
Plant Profit Leak Diagnostic
$5,500 to $7,500+ AUD · 10 business days
A rigorous 10-business-day engagement that dollarises maintenance failures and maps a 90-day stabilisation roadmap.
Tier 3 · Implementation
Execution Modules
Scoped post-Diagnostic
Implementation of signature routines: the Daily/Weekly Maintenance Cadence, Backlog Recovery & Hygiene, and Shift Handover Standardisation.
02 What we are not
Where we explicitly do not compete.
- Not a generic Lean, Six Sigma, or TPM theory house. We focus strictly on daily execution discipline.
- Not a large-firm management consultancy producing abstract 5-year strategy slide decks.
- Not a software vendor or CMMS reseller.
- Not a recruitment or labour-hire agency.
03 Founder background & operator credibility
Track record from prior employment.
Aaron Ridgway has 13 years of frontline industrial operations experience. The outcomes below were delivered as a full-time employee in prior industrial roles. They inform the methodology applied through Ridgway Resilience engagements today.
Ports infrastructure · NQBP
$150K
Cleared 1,000+ overdue work orders across five port sites. Recovered $150K in labour value over six months. No headcount additions.
Mining infrastructure · Walz Group / BHP
$1M+
Recovered two parallel mining infrastructure projects trending over budget and over schedule. Returned both to on-budget status within 30 days.
Process manufacturing · Porters Group
$100K
Cleared 12 months of stagnant maintenance backlog at a $6M/year glass manufacturer in 2 months. $100K bottom-line improvement, no added headcount.
Manufacturing operations · Schedule discipline
50% → 80%
Lifted weekly schedule compliance from low 50s to above 80% through schedule lock discipline, intake screening, and a 15-minute daily coordination routine.
04 Target audience · Two front doors
Two narratives. Same underlying methodology.
01
Operations Leaders
Plant managers, maintenance superintendents, and general managers seeking to eliminate firefighting, stabilise schedules, and regain control of their CMMS backlogs.
02
Financial Sponsors
CFOs, operations directors, and private equity sponsors requiring fast, fixed-fee quantification of operational profit leaks and controllable losses.
Target Profile. Australian industrial operations with $5M+ annual operating spend across mining services, manufacturing, ports, heavy industry, and food processing. Mid-sized plants of 20 to 500 personnel.
05 Geographic focus
Queensland-based, nationally available.
Primary
Queensland, Australia. Brisbane, Mackay, Bowen Basin, Townsville, Gladstone, Sunshine Coast, Gold Coast.
Secondary
New South Wales and Western Australia. Remote-first delivery, with FIFO assignments accepted for triggered on-site requirements.
06 Common operational issues addressed
Patterns that signal Scorecard fit.
- Reactive maintenance remaining persistently above 50% despite capable teams.
- Schedule compliance sitting below 70%, with schedules routinely ignored by lunch.
- Maintenance backlog growth or entirely untrustworthy, stale CMMS data.
- Structural overtime trending upward over 4 to 6 months and baked into baseline budgets.
- Unplanned downtime and labour drag lacking a quantified hourly financial cost.
- Absence of standardised shift handovers and daily loss-visibility routines.
07 Key pages & citation architecture
Indexable URLs.
Background & methodology (citation-ready)
Insights and case studies
08 Contact
How to reach us.
Locations
Brisbane and Mackay, Queensland, Australia
