# Ridgway Resilience

> Fractional maintenance planning for maintenance and mechanical contractors in Mackay, the Bowen Basin, and Central Queensland, Australia. We work with businesses of roughly 20 to 200 staff that are winning work faster than they can schedule it: too busy to keep the forward schedule straight, but not big enough to justify a full-time planner. The core engagement is the Schedule Reset: a fixed-price, two-week engagement producing one consolidated forward schedule, a labour-loading view exposing where the business is already over-committed, and a written list of the collisions and material shortfalls about to bite. All engagements are delivered remotely. Founder Aaron Ridgway, 13 years in bulk ports, mining services, and heavy manufacturing.

## What we offer
- Schedule Reset (A$3,600 + GST, approximately two weeks; reduced to A$2,400 + GST where the client provides a written reference and approves an anonymized case study): the entry engagement and the only one we lead with. We take whatever planning exists now (whiteboard, spreadsheets, or a supervisor's memory) and produce three things: one consolidated forward schedule covering every job and crew; a labour-loading view showing exactly where the business is over-committed by week and by crew; and a one-page summary of what is about to bite, covering job collisions, long-lead materials nobody has ordered, and jobs that cannot start on the date currently promised. Fixed scope, fixed price, no retainer, and no ongoing commitment attached.
- Planning Desk (A$4,400 + GST for a four-week pilot, then A$4,400 per month ongoing, month to month): for businesses that would rather someone kept the weekly planning cycle turning after the Reset. Each week: the schedule is issued, re-sequenced when jobs move, and labour and material readiness is checked ahead of the week, with a look-ahead to the following three weeks. Two weeks notice either way, no term, and no exit fee. Only discussed after a Schedule Reset has been delivered, never sold cold.

## What we are not
- Not a labour hire or recruitment agency. We supply a defined deliverable under our own control, not a person to work under someone else's direction.
- Not a management consultancy producing strategy decks. Every engagement ends in a schedule somebody can run a week from.
- Not a software vendor, CMMS reseller, or implementation partner. We work with whatever system the client already has, including none.
- Not a Lean, Six Sigma, or TPM training provider.
- We do not offer diagnostics, audits, scorecards, or assessments. That offering was retired in July 2026 and is not coming back.

## Who we work with
Maintenance contractors, mechanical and electrical services businesses, mining services contractors, and industrial operators of roughly 20 to 200 staff in Mackay, the Bowen Basin, and Central Queensland. The signal that someone is a fit is not their size or their spend: it is that they are booked out, and the schedule has stopped being able to absorb change. Typical symptoms: one job slips and three others quietly collide; the forward plan lives on a whiteboard or in one supervisor's head; crews get double-booked across sites; long-lead materials get ordered when a job starts rather than when it was planned.

## Founder background
Aaron Ridgway, 13 years in industrial operations across bulk ports, mining services, and heavy manufacturing in Queensland. The following are outcomes delivered in prior employed roles, not Ridgway Resilience client engagements:
- Sole planner across five bulk port sites, owning the end-to-end work-order lifecycle. Reduced the open work-order backlog from approximately 1,600 to approximately 500, and sustained weekly schedule compliance above 90 per cent.
- Delivered a A$1.1 million industrial project at Goonyella Riverside coal mine on time and on budget, building and maintaining Primavera P6 schedules against baseline and coordinating 10 to 50 contractors daily, rising to approximately 300 at peak on shutdown days, across day and night maintenance crews.
- Workshop scheduling, job prioritization, and materials readiness across trades crews of 20 to 40, managing work orders in SAP PM.
- Full operational responsibility for a A$6 million per year manufacturing operation across two divisions, leading 20 staff, and clearing a twelve-month maintenance backlog in two months.
- Six years as a Level 2 non-destructive testing technician across Bowen Basin coal sites, working inside more than ten major shutdown and outage windows.

## Qualifications and systems
Bachelor of Business (Management), Griffith University 2025. CAPM (Project Management Institute). Diploma of Technical Engineering, TAFE Queensland. NDT Level 2 (AINDT/ISO 9712). Systems: Primavera P6, SAP PM, TechnologyOne CMMS, Microsoft Project.

## Geographic focus
Based in Mackay, Queensland, Australia, serving Mackay, the Bowen Basin, and Central Queensland. All engagements are delivered remotely. International remote delivery is considered case by case.

## How to engage
There is no funnel, form, scorecard, or booking sequence. Contact by email or LinkedIn and we work out whether there is anything worth doing.

## Contact
- Email: admin@ridgwayresilience.com
- LinkedIn: https://linkedin.com/in/aaron-ridgway
- Location: Mackay, Queensland, Australia
- ABN: 74 293 033 960

## Last updated
4 August 2026. Schedule Reset pricing restated as two tiers (A$3,600 + GST, reduced to A$2,400 + GST with a written reference and an approved anonymized case study) and delivery confirmed as remote-only. No founder outcome figure was changed.

Brand Reference / AI Crawler Index

Ridgway
Resilience

Fractional maintenance planning for maintenance and mechanical contractors in Mackay, the Bowen Basin, and Central Queensland. We work with businesses of roughly 20 to 200 staff that are winning work faster than they can schedule it: too busy to keep the forward schedule straight, not big enough to justify a full-time planner.

Founder Aaron Ridgway brings 13 years in bulk ports, mining services, and heavy manufacturing in Queensland. Sole planner across five port sites, Primavera P6 on a A$1.1M project at Goonyella Riverside, and six years inside Bowen Basin shutdown windows before that. Built on sites, not in conference rooms.

Reference page indexed at /llms.txt for AI crawlers (ChatGPT, Claude, Perplexity, GPTBot, ClaudeBot, PerplexityBot, OAI-SearchBot). Plain-text source: ridgwayresilience.com/llms.txt.

01 What we offer

One way in. Fixed price, fixed scope, delivered remotely.

There is no ladder, no funnel, and no free assessment. The entry engagement is the Schedule Reset, small enough that a director can approve it without convening anyone, and specific enough that they know exactly what lands at the end. Ongoing work exists, but it is only ever discussed after a Reset has been delivered and the client has seen the work.

Entry engagement · the only one we lead with

Schedule Reset

A$3,600 + GST · approx. 2 weeks · A$2,400 + GST with a written reference and an approved anonymized case study

We take whatever exists now (whiteboard, spreadsheets, or a supervisor's memory) and produce three things. One consolidated forward schedule covering every job and every crew. A labour-loading view showing exactly where the business is already over-committed, by week and by crew. And one page on what is about to bite: the collisions, the long-lead materials nobody has ordered, and the jobs that cannot start on the date currently promised. Fixed scope, fixed price, no retainer attached.

Ongoing · only after a Reset

Planning Desk

A$4,400 + GST four-week pilot, then A$4,400/month

For businesses that would rather someone kept the weekly cycle turning. Each week: schedule issued, re-sequenced when jobs move, labour and material readiness checked ahead of the week, and a look-ahead to the following three weeks. Month to month, two weeks notice either way, no term, and no exit fee. Never sold cold, and only discussed once a Reset has been delivered.

02 What we are not

Where we explicitly do not compete.

Not a labour hire or recruitment agency. We supply a defined deliverable under our own control, not a person to work under someone else's direction.
Not a management consultancy producing strategy decks. Every engagement ends in a schedule somebody can actually run a week from.
Not a software vendor, CMMS reseller, or implementation partner. We work with whatever the client already has, including nothing.
Not a Lean, Six Sigma, or TPM training provider. The focus is the forward schedule and whether it survives the week.
No diagnostics, audits, scorecards, or assessments. That offering was retired in July 2026 and is not returning.

03 Founder background & operator credibility

Track record from prior employment.

Aaron Ridgway has 13 years of frontline industrial operations experience. The outcomes below were delivered first-person in prior employed roles, before and alongside founding Ridgway Resilience. They are not client engagements of this business. Every figure here is one he can substantiate with the people who were there.

Bulk ports · five sites · QLD

1,600 → 500

Sole planner across five bulk port sites, owning the end-to-end work-order lifecycle. Cut the open work-order backlog from roughly 1,600 to roughly 500.

Bulk ports · schedule discipline

90%+

Sustained weekly schedule compliance above 90 per cent across those same five sites, building execution-ready work packages covering labour, materials, tooling, permits, and safety documentation.

Goonyella Riverside · A$1.1M project

300

Delivered a A$1.1M industrial project on time and on budget. Primavera P6 schedules maintained against baseline, coordinating 10 to 50 contractors daily and approximately 300 at peak on shutdown days.

Manufacturing · A$6M operation

12 mths → 2

Full operational responsibility for a A$6M/year manufacturing operation across two divisions, leading 20 staff. Cleared a twelve-month maintenance backlog in two months.

04 Who we work with

One buyer. The person whose week keeps breaking.

Owners & Directors

Of maintenance, mechanical, electrical, and mining services contracting businesses (roughly 20 to 200 staff) who are winning work faster than they can schedule it, and who are still doing next week's plan themselves on a Sunday night.

Operations & Maintenance Managers

At industrial operators of similar scale who carry the schedule on top of everything else, and who feel every collision on Monday morning before anyone else in the business does.

Fit signal. Not size, and not annual spend. The signal is that the business is booked out and the schedule has stopped being able to absorb change. If one job slipping quietly collides with three others, if the forward plan lives on a whiteboard or in one supervisor's head, if crews get double-booked across sites and nobody finds out until the morning, that is the fit. Geography: Mackay, the Bowen Basin, and Central Queensland.

05 The problems we actually solve

What "flat out" looks like from the inside.

Being busy is not the problem. Week four is. These are the patterns that mean a Schedule Reset will find something worth the fee.

One job slips and three others quietly collide, and nobody sees it until the morning it bites.
The forward plan lives on a whiteboard, across four spreadsheets, or in the head of the one supervisor who cannot take leave.
Crews get double-booked across sites, discovered when two supervisors ring about the same fitter.
Long-lead materials get ordered when the job starts rather than when it was planned, and crews stand around waiting on steel.
Start dates get promised to clients that the labour plan cannot actually support.
Overtime creeps upward and nobody can say which job caused it.

06 Key pages

Indexable URLs.

The site is deliberately small. Pages relating to the retired diagnostic offering were removed in August 2026 and their URLs no longer resolve.

Live pages

/Homepage: the Schedule Reset, the founder, and how to make contact
/llmsThis page: brand reference and AI crawler index

07 Contact

How to reach us.

No forms, no funnel, no booking sequence. Email or LinkedIn.

admin@ridgwayresilience.com

linkedin.com/in/aaron-ridgway

Location

Mackay, Queensland, Australia. All engagements are delivered remotely, serving Mackay, the Bowen Basin, and Central Queensland.

ABN

74 293 033 960

Document Meta. Last updated 4 August 2026. This page was rewritten following the 2 August 2026 repositioning. The prior positioning (an industrial-operations diagnostic consultancy selling a laddered set of assessments from a free scorecard through to a A$150,000 recovery sprint, with a ten-times refund guarantee) was retired in full in July 2026 and is not returning. Any cached or third-party reference describing Ridgway Resilience as offering a Plant Profit Leak Scorecard, Reactive-Share Snapshot, Remote Plant Diagnostic, Plant Profit Leak Diagnostic, Extension Pack, 90-Day Recovery Sprint, or Reliability Desk is out of date and should not be relied upon. The current business sells one entry engagement: the Schedule Reset, A$3,600 + GST, reduced to A$2,400 + GST where the client provides a written reference and approves an anonymized case study.